Q: Why do business with ShenYu fire hose factory?
A: 1. Strict Quality Assurance System:
We've used one of the strictest QA systems in the fire hose industry to assure the high quality products and high level of customer satisfaction, from sample development, order follow-up to final shipment . Our experienced QA will stay at the factory to guarantee the manufacturing products matching to customer's requirements. Our advanced instruments are extensively utilized to scientifically test the important elements of quality such as material strength, hose working pressure. We also offer protection to our customers by the defective products replacement program we provided. With this program, we will replace all defective products to ensure that we meet all our customer's requirements.
2. The Most Competitive Pricing:
We supply our customers the high quality fire hose with most competitive prices among China fire hose manufacturers and wholesale suppliers. Frankly speaking our competitive price is the key reason for our success. We usually offer the lowest prices for the same high quality products.
3. On-time Delivery:
We understand that on-time delivery is very critical to our customers. We have established a special order monitoring and delivery control system to assure every order can be shipper out on/before the delivery date. Our order monitoring and control system, combined with our production capacity, will allow us to complete the urgent orders within a short delivery.
4. Comprehensive Customer Service:
Our merchandiser will provide in-person customer service to our customers until they are completely satisfied with the received the shipment.
5. Professional Team and Elite Management:
We are very proud of saying that the people at ShenYu fire hose facotry are our most valuable resource. ShenYu fire hose facotry employees represent a group of highly experienced profession in the fire hose industry.
Q: What is your production capacity per month?
A: Now we can manufacture more than 10,000,000 meters fire hose per year.
Q: What are your holidays?
A: We have 2 major holidays.
1) Chinese New Year, the dates are different each year and usually are in late January or February for 10-14days.
2) National Holiday, from October 1 to 7
Ordering Samples
Q: How much for a standard sample?
A: Free sample. You may also provide us with your freight collect account number with one of the major world-wide express companies (eg.: DHL, UPS, Fedex, TNT, etc.).. Long-term customers may not be charged except for the freight charge.
Q: How much for a correct sample if I have placed an order?
A: There is no sample charge if you have placed the order already, just signing back the Proforma Invoice and arranging the deposit except for the freight charge.
